Last update: April 22, 2021

Welcome to The Billion Seconds Institute!

The Billion Seconds Institute is a lifelong learning initiative to organise a network of specialists, advisors and communities of practice to reimagine the ways we understand and shape the mental, social and environmental impacts of the digital economy, run by the creative research lab ‘IAM’, registered in Spain by Imperfect Futures S.L. (Carrer Pere IV 29, 6-6. Office 1. 08018 Barcelona, Spain - VAT ID ESB66423948), d/b/a The Billion Seconds Institute (“Institute”, “we”, “us”, “our”).

1. General

Through remote gatherings, online programs and publications, we help you expand and activate holistic ways of thinking about the mental, social and environmental impacts of the digital economy.

The Institute provides its services to you
  1. in the form of membership-based products (Annual Membership) through its website located at billion.iam-internet.com (the “Website”) and other online services,
  2. through one-time events (as a digital experience) and various publications that you may purchase,
  3. through custom-tailored projects and partnerships

(collectively, such services, including any new features and applications, and the use of our Website, the “Service(s)”), solely for your personal, non-commercial use and subject to the following Terms of Service (the “Terms of Service”). The contractual language is English. We do not store the contractual provisions for you.

2. Our Contract with you

2.1. Type of Product

On our Website, you can choose between the following purchase options:
  1. Annual memberships -- from the Contract Start Date until the day before the annual anniversary of the Contract Start Date. If needed, these annual memberships can also be paid in monthly installments.
  2. Season/Annual passes -- from the Contract Start Date until the day before the period described in the type of pass purchased.
  3. One-time event tickets (e.g. Internet(s) of Everythings sessions) -- from the Start Date of the event until the specified end of the event.

You can also contact us through our Website to inquire about custom-tailored projects and partnerships, which will be governed by individual contracts and agreements.

2.2. Contract / Registration

In order to use our Service you have to choose the Product on our Website. You agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Service’s registration form. Before submitting a contractual declaration, you have the option of viewing these Terms of Service on the Website and saving them in reproducible form. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 18 years old, you may use the Service only with the approval of your parents or guardian.

2.2.1. Annual Membership
For Memberships:

Visit billion.iam-internet.com/ and click on the “Become a member” button. You are then presented with a form in which you have to enter your contact information and set a password for your account. Payments and access are managed by Memberful, which is now a Patreon company. Credit card payments go through Stripe. We don’t have access to any of your credit card information, other than transaction confirmations. To complete your order you have to accept our terms and conditions by checking the respective box and finally click on the “Place your order” button. You will then receive an email with further instructions and a link that you can click to login to access The Billion Seconds Institute campus on Circle. You will receive your receipt with a second email and can request an invoice for your purchase.

2.2.2. One-time event tickets

For Internet(s) of Everything Sessions:

Visit billion.iam-internet.com/ioe and click on the “Get tickets” button. You are then redirected to an external provider (Ti.to) under which you may purchase the ticket. After choosing the ticket and setting the price (in case of Pay What You Can tickets), you have to fill out a form with your contact information and payment details. Payments and access are managed by Ti.to, which uses Stripe for Credit card payments or PayPal. We don’t have access to any of your credit card information, other than transaction confirmations.. You will then receive an email with further instructions how to attend the event. You will receive information on how to request your invoice in a second email.
2.2.4. Recurring Memberships

If you purchase a Service with an auto renewal feature (“Recurring Membership”) and you have not opted out of the auto-renewal option at least 1 month before the end of the Term or Renewal Term, the relevant subscription product will automatically renew for a further period equivalent to original period (“Renewal Term”) beginning on the day after the end of the Term or Renewal Term (as relevant). You authorize the Institute to maintain your account information and charge that account automatically upon the renewal of the Service you choose with no further action required by you.

In case the price for Recurring Memberships has changed during the Term we will communicate any price changes to you in advance and the Renewal Term will only start, after you agreed to the price change within 14 days after reception of the notice. If you do not accept the price change within the aforementioned time period, your Membership will not renew. Accepted price changes for Recurring Membership will take effect at the start of the next subscription period.

3. Your Obligations

3.1. Member Account, Password and Security

You may never use another's account, and you may not provide another person with the username and password to access your account. You are fully responsible for any and all activities that occur under your password or account, and it is your responsibility to ensure that your password remains confidential and secure. You agree to (a) immediately notify the Institute of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Service. The Institute will not be liable for any loss or damage arising from your failure to comply with this Section.

If you have bought a ticket to a one-time event, the ticket is issued to the email address you register and may not be used by another person. Tickets can be transferred to another person up to two hours before the event. To request the transfer of a ticket, please reach out to info@iam-internet.com. The Institute reserves the right to refuse the transfer of Tickets to a third person for good cause.

3.2. Member Conduct

You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages or other materials (“Content”) that you upload, post, publish or display (hereinafter, “upload”) or email or otherwise use via the Service. The Institute reserves the right to investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending Content from the Service, suspending or terminating the account of such violators and reporting you to the law enforcement authorities. We require you to interact in a spirit of curiosity, open-mindedness, respect, and tolerance. The Institute does not tolerate any harassment in any form. Members agree to respect confidentiality and refrain from the solicitation of commercial services and any salesmanship. More details can be found in the Campus Code of Conduct.

Specifically, you agree to not use the Service to:
  • email or otherwise upload any content that (i) infringes any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful racially, ethnically or otherwise objectionable; or (vii) in the sole judgment of the Institute, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose the Institute or its users to any harm or liability of any type;
  • interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
  • violate any applicable local, state, national or international law, or any regulations having the force of law;
  • impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity; solicit personal information from anyone under the age of 18;
  • harvest or collect email addresses or other contact information of other users from the Service by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
  • advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;
  • further or promote any criminal activity or enterprise or provide instructional information about illegal activities; or
  • obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service.

If you have bought a ticket for a one-time event and attend this event, the same rules for user conduct apply. We require you to interact in a spirit of curiosity, open-mindedness, respect, and tolerance. The Institute does not tolerate any harassment in any form. Members agree to respect confidentiality and refrain from the solicitation of commercial services and any salesmanship.

3.3. Discontinued Use

Upon termination of your Membership you are no longer allowed to use our Service or enter the Campus.

4. Termination

The Institute may terminate the contract without notice and suspend or terminate your account (or any part thereof) or use of the Service and remove and discard any content within the Service, if you have violated or acted inconsistently with these Terms of Service. Specifically, we may end the contract with you by writing to you if:
  • you do not make any payment to us when it is due and you still do not make payment within 14 days of us reminding you that payment is due;
  • you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Service to you;
  • you breach any material term of these Terms between you and us;

The Institute may also decide to stop providing or terminate the Service in general at any point. In this case, the Institute will let you know at least one month in advance of our stopping the supply of the Service and will refund any sums you have paid in advance for membership products which will not be provided and if the applicable law entitles you to it, the corresponding compensation.

If any parts of one-time events must be canceled or altered due to force majeure (incl. pandemics) or other compelling reasons (e.g. change of speakers due to sickness or personal issues), you are not entitled to refunds or damages, as long as the main character of the event remains untouched. If the one-time event is cancelled, any fees already paid shall be refunded.

If you attend a one-time event, and the Institute considers your actions and behaviour during the event as a violation of our terms of services, specifically our user conduct rules, it has the right to exclude you from continuing to attend the event immediately, and this does not constitute a right for any reimbursements.

5. Right of Withdrawal

Consumers have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract. This right of withdrawal is excluded, if the Service is to be provided in connection with the Consumer’s leisure activities on a specific date or during a specific period (e.g. one-time events). To exercise the right of withdrawal, you must inform us

Imperfect Futures S.L

Carrer Pere IV 29, 6-6. Office 1

08018 Barcelona


of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. If you requested to begin with the performance of services during the withdrawal period, you should pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from the contract, in comparison with the full coverage of the contract.

Model withdrawal form according to Annex 1 B to Directive 2011/83/EU

(Complete and return this form only if you wish to withdraw from the contract

To [here the trader’s name, postal address, and, where applicable, his fax number and e-mail address have to be inserted by the trader]:

I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*); Please describe goods/services precisely so it is possible to identify to which goods or services withdrawal refers.

ordered on (*)

name of consumer(s);

address of consumer(s);

signature of consumer(s);

(only if this form is notified on paper); date

(*) complete as appropriate

6. Intellectual Property Rights

6.1. Service Content, Software and Trademarks

You acknowledge and agree that the Service may contain content or features (“Service Content”) that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by the Institute, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you legally upload to the Service.

The Billion Seconds Institute name and logos are trademarks and service marks of IAM . Other Institute, product, and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to the Institute. Nothing in this Terms of Service or the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Institute Trademarks displayed on the Service, without our prior written permission in each instance.

6.2. Third Party Material

Under no circumstances will the Institute be liable in any way for any content or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that the Institute and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service. Without limiting the foregoing, the Institute and its designees will have the right to remove any content that violates these Terms of Service or is deemed by the Institute, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.

6.3. User Content

With respect to the content or other materials you upload through the Service or share with other users or recipients (collectively, “User Content”), you represent and warrant that you own all right, title and interest in and to such User Content, including, without limitation, all copyrights and rights of publicity contained therein, and that you have all required rights to post or transmit such content or other materials without violation of any third-party rights. By uploading any User Content you hereby grant and will grant the Institute, its affiliated companies and partners a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to use your User Content to perform the Service.

6.4. Third Party Websites

The Service may provide, or third parties may provide, links or other access to other sites and resources on the Internet. The Institute has no control over such sites and resources and the Institute is not responsible for and does not endorse such sites and resources. You further acknowledge and agree that the Institute will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods or services available on or through any such site or resource. Any dealings you have with third parties found while using the Service are between you and the third party, and you agree that the Institute is not liable for any loss or claim that you may have against any such third party.

7. Liability and Indemnification

7.1. Liability

The Institute is liable for intent and gross negligence. Further, the Institute is liable for the negligent breach of obligations, whose fulfillment is essential to enable the ordinary implementation of the contract, whose breach jeopardizes the achievement of the purpose of the contract and on whose compliance you as a customer may rely on regularly. In the last-mentioned case, the Institute is only liable for the foreseeable, typical contractual damage. The same applies to breaches of duty by our vicarious agents. The aforementioned exclusions of liability do not apply in case of damage of life, body and health or in case of a Warranty. The liability pursuant to the product liability law remains unaffected.

7.2. Interruption of Service

The Institute does not warrant that its online-based parts of the Service are available at all times. Interruptions of the Service due to usual maintenance or caused by third parties (e.g. host provider) do not establish any claims against the Institute.

7.3. Indemnification

To the fullest extent permitted by law, you agree to release, indemnify and hold the Institute and its affiliates and their officers, employees, directors and agent harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Service, any User Content, your connection to the Service, your violation of these Terms of Service or your violation of any rights of another.

8. Privacy

At The Billion Seconds Institute, we care about the privacy of our members. For details please see our Privacy Policy.

9. Final Provisions

9.1. Governing Law

These Terms of Service are governed by the substantive laws of Spain without giving effect to conflict of law principles and/or the United Nations Convention on Contracts for the International Sale of Goods (CISG). For Consumers, this choice of law applies only insofar as the protection granted by mandatory provisions of the law of the state in which the Consumer has its habitual residence is not withdrawn.

9.2. ODR

The European Commission provides a platform for online dispute resolution under http://ec.europa.eu/consumers/odr/.

Our e-mail address is: info@iam-internet.com

9.4. Severability Clause

Should individual provisions of this contract be invalid, this shall not affect the validity of this contract as a whole.

Questions? Concerns? Suggestions?

Please contact us at

Imperfect Futures S.L

Carrer Pere IV 29, 6-6. Office 1

08018 Barcelona

or info@iam-internet.com

to report any violations of these Terms of Service or to pose any questions regarding this Terms of Service or the Service.